Digital Pickle's FAQ

Digital Pickle has been digitizing and preserving our customers' memories since 2007.

We accept online orders from our customers throughout the United States and are in the process of building out a national network of convenient walk-in centers to help facilitate the conversion process. If you are close to any of our walk-in locations, you are welcome to drop off your orders with our partners. Your order will be securely delivered to our national processing center in Sunnyvale, CA and shipped back to your home via UPS Ground. We currently have walk-in centers in California and Florida. If your local Post Office, UPS Store or FedEx Office is more convenient, you can ship your orders directly to our national processing center.

If you have any questions regarding our products and services, please feel free to contact us or give us a call at (800) 975-5316, and we'll be happy to help.

In the meantime, please take a moment to look through our FAQ pages, your answer may already be there!

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National Processing Center
- Digital Pickle
- 2713 State Route 153
- Twisp, WA 98856
- (800) 975-5316

Video Transfer
Film Transfer
Audio Transfer
Photo Scanning
Restoration
DVD Slideshows
Photo Books
Slideshows

We use dedicated commercial equipment complete with noise reduction and image stabilization when we transfer home movies to DVD. Our process produces exceptional video quality. Digital Pickle can perform professional video editing and DVD authoring to your requirements. We are able to handle high volume video archiving projects and transfer video tapes to DVDs as well as uncompressed video to external hard drives or mini-DVs in AVI, Quicktime Pro-Res, or Quicktime MPEG4 (H.264) video formats.

We Digitize Movie Film – convert film to DVD. We convert 8mm, Super 8mm, and 16mm film using high fidelity digital transfer technology. Our all-digital aerial-capture process produces uniform lighting, unmatched clarity, and stunning color depth. Your film is converted to digital video in the form of full quality digital video files and/or a playable DVD disc that is compatible with almost all DVD players.

We digitize and convert records and transfer to CD any audio cassettes, reel-to-reel audio tapes and DAT and output the digital audio files to high quality audio CDs. We also offer additional track separation and audio cleanup services to reduce noise, hiss, and to normalize audio levels for audio cassette to CD transfer. When we convert records the same service is available.

We scan and digitize photos, slides, and negatives of any format using high-end Kodak HR-500 commercial image scanners that produce unmatched image quality. Our expert digital imaging technicians spend time with each individual frame to ensure ideal exposure, focus, color fidelity, cropping, and orientation. We create files suitable for online photo sharing as well as CDs or DVDs with image files and folders.

We can perform digital retouching on any photo or digital image. Image retouching is performed by our expert technicians manually using Adobe Photoshop. Since photo touch up requirements vary greatly, we quote our work on an hourly basis and most projects take much less than an hour. Photo Editing is often requested to remove or add objects or people to an original image resulting in a very different final image. This work is also quoted on an hourly basis for the same reasons as photo touch up.

Digital Pickle specializes in producing spectacular, flicker-free DVD slide shows with interactive features and your selection of music. The final product is a DVD disc that is compatible with almost all DVD players and can be controlled just like a movie (i.e. pause, fast-forward, etc.). DVD photo slide show, or Slideshow DVD, are also known as: DVD photo album, video slide show, DVD photo slideshow, family slide show, photomontage, wedding photo montage, or digital photo montage. Essentially, a slide to video conversion is what it is about. These all refer to the same great movie that we create out of the compilation of your memories as captured in photos, slides, negatives and even clips of video and film. This product is purchased as an add-on to our image scanning services

Sharing all your digital images on the Internet or on your computer is nice. How about leafing through a glossy full color custom designed digital photo album with pictures that will never fade or discolor? How about sending these albums to family and friends at special occasions to preserve and share the memories? Well, this is what a photo book is all about. Digital Pickle offers you the full capability to unleash your creativity in creating custom designed long lasting beautiful photobooks with complete control over the layout, backgrounds, themes, and cover types.